To align with Federal cybersecurity standards, each DataQs account should have a unique email address. If your DataQs account currently uses an email address that is shared by multiple users, follow the steps below.

First, one user will need to create a Login.gov account that has the same email address currently in your DataQs profile. Then, each user will need to take the following steps:

1. Create a Login.gov account using your individual email address.
2. Log in to DataQs using the Login.gov account with the current (shared) email address. NOTE: This may require coordination with the user who created the Login.gov account.
3. Once logged in, you will be prompted to select your DataQs username and enter your DataQs password.
4. Click "View Profile" from the top banner to navigate to your profile page, then click the link to update your password and email address, which is located at the bottom of the page.
5. Replace the old (shared) email address with the email address of your individual Login.gov account (see step 1). You will also need to update your password and security questions. When you are done, click save.

You will use your individual Login.gov account for future DataQs logins.

If you need assistance with this process, please contact DataQs Technical Support.

For assistance logging in, visit the DataQs homepage, click the "Log In" tab, and click ‘help’ within "Need help logging in?".

Need your account password? Select "I don’t know my password." Provide your username and answer your security questions to have your password emailed to you.

Need your account username? Select "I don’t know my username." Provide your email address and optional DOT number, that was provided during your account setup, to have your username emailed to you.

Note: DataQs is a separate system from the FMCSA Portal - you cannot request your DataQs password through the Portal website nor can you request your Portal account information through DataQs.

For access to DataQs through the FMCSA Portal, you must request the "role" from your profile area. To request the DataQs role, follow the steps below:

1. Log in to the Portal
2. Click "Account Management" in the top navigation and select "My Profile"
3. Click "Portal Roles/USDOT#" tab
4. On this tab:
   1. Select a DOT number from the list on the left
   2. Select "DataQs Secure Access" from the available roles box
   3. Click "Add Roles" button
   4. Type in a reason for requesting the role
   5. Click "Update Profile"
5. Wait for the company official to approve your request. If you are the company official, log out and back into the Portal to see the DataQs link under "Available FMCSA Systems". If the link is not there right away, please try again in about an hour.

If you are having any other issues with your FMCSA Portal account, call the tech support line at 800-832-5660.

You can log in to DataQs in one of two ways with your FMCSA Portal account:

1. Log in to the Portal at https://portal.fmcsa.dot.gov and select the link on the home page under "Available FMCSA Systems" (see "How do I add DataQs access to my Portal account?" if do not see the link).
2. Log in to DataQs directly by selecting the option under Login for ‘Login with Portal Credentials’ tab. Note that you can only do this option if you have previously accessed DataQs through the Portal (option 1 above).

Anyone may register for DataQs and enter a Request for Data Review (RDR)/Inspection Report Request (IRR) into the system at no cost, including:

• commercial drivers
• motor carriers
• public users
• State agencies
• FMCSA Headquarters and Field staff

All users are required to register with the DataQs system. If this is your first time using DataQs, you will need to register. To register and create an account, select your role under the "Create an Account" tab on the DataQs homepage, select your user role and follow the instructions on the following screens.

• Driver and Public/Industry will be taken to the DataQs Registration screen.
• Motor Carriers and FMCSA/State Users will be taken to the FMCSA Portal to register or login, and access DataQs for the first time.
  If you need help registering, download the Registering for DataQs: What You Need to Know Guide.

Users who wish to access multiple USDOT Numbers via a single sign-in are encouraged to create an account with the FMCSA Portal at https://portal.fmcsa.dot.gov.

If you need additional help registering, see Registering for DataQs: What You Need to Know.

• Motor carriers/owner-operator
  • You own or operate a motor carrier company that is required to have a USDOT Number
  • You have a Commercial Driver’s License (CDL) but are also an owner-operator
  • You have an Intermodal Equipment Provider (IEP) registered as a motor carrier
• Driver
  • You have a Commercial Driver’s License (CDL) or Commercial Learner’s Permit (CLP) and are NOT an owner-operator
• FMCSA & State Partner
  • You work for FMCSA
  • You work for a State government
  • You respond to requests
• Public/Industry
  • You are an Intermodal Equipment Provider (IEP) NOT registered as a motor carrier
  • You own or represent a motor carrier company that is NOT required to have a USDOT Number (e.g., municipality, place of worship, etc.)
  • You own or represent a law firm, insurance company, or third-party service provider
  • None of the above apply to you

FMCSA issues each motor carrier a PIN to allow for online transactions within many FMCSA systems. This PIN can be found on the FMCSA letter mailed to each carrier as a reminder of FMCSA’s requirement to file a biennial update of carrier registration information (Form MCS-150).

If you are unable to locate the letter assigning your PIN, visit http://safer.fmcsa.dot.gov. Then select the link for your preferred method of receiving your USDOT# PIN. For help with PIN issues, call FMCSA technical support at 1 (800) 832-5660.

The term "Unvalidated Motor Carrier" means that the DataQs profile information is missing its Personal Identification Number (PIN) issued by FMCSA.

To validate your account, you will need to either call the DataQs support team at 1 (800) 832-5660, option 1, and provide your USDOT# PIN (see "How do I obtain a Motor Carrier Personal Identification Number (PIN)?") or create an FMCSA Portal account (see "Registering for DataQs: What You Need to Know" for more details).

Once logged in, DataQs makes it possible for all users to submit a Request for Data Review (RDR) or an Inspection Report Request (IRR). There are different users in DataQs, including motor carriers with Personal Identification Numbers (PINs), drivers, FMCSA/State Partners, and FMCSA Headquarters. Users have different capabilities:

All Users

• Enter your RDR or IRR into DataQs.
• View your requests.
• Review the status of your requests.
• Review supporting documentation uploaded or faxed into DataQs.
• Receive email notification when items are posted or the status of your request changes.
• Add supplemental information for your request via response screen, file upload, or fax.

Validated Motor Carrier Users

• Allows you to view all requests pertaining to your company, including those submitted by other users.

FMCSA and State Partners

• Have the capabilities of validated motor carrier users.
• Receive email updates when a new RDR or IRR is submitted or the status of an existing one changes.
• Review an RDR or IRR assigned to their organization.
• View RDRs/IRRs assigned to other States.
• Review supporting documentation submitted by the requestor.
• Request additional information from the requestor.
• Utilize response templates tailored to the RDR type and selected status.
• Post status updates, notes, and responses to requests.
• Forward a request to another organization for resolution.
• View customized reports to monitor DataQs activity.

FMCSA and State Partners

• Have the capabilities of validated motor carrier users.
• Receive email updates when a new RDR or IRR is submitted or the status of an existing one changes.
• Review an RDR or IRR assigned to their organization.

Anyone with a DataQs account can enter a request into DataQs.

Motor carriers can review their safety data in the Safety Measurement System’s (SMS) Behavior Analysis and Safety Improvement Categories (BASICs) and the Company Snapshot.

The BASICs are updated monthly and are accessible on the SMS website at http://ai.fmcsa.dot.gov/sms. Contact FMCSA at (877) 254-5365 or https://csa.fmcsa.dot.gov/CSA_Feedback.aspx with SMS questions

The Company Snapshot is updated daily and accessible on the Safety and Fitness Electronic Records (SAFER) Website at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx. To review specific records, motor carrier users can access FMCS’s Portal website at https://portal.fmcsa.dot.gov. Contact FMCSA at (800) 832-5660 with SAFER or Portal questions.

Drivers may obtain their commercial driving history in one of two ways:

1. Visit the FMCSA’s Pre-Employment Screening Program (PSP) website at http://www.psp.fmcsa.dot.gov to request a copy of your PSP report for a small fee. You will be able to access the downloadable report instantly, and it includes your driver information such as your FMCSA reportable crash and inspection history.
2. Visit the Freedom of Information Act (FOIAI) Website at http://www.fmcsa.dot.gov/foia to request a copy of your commercial driving history for free. The information will be mailed to you and includes your FMCSA reportable crash and inspection history.

The public can review safety data for individual motor carriers in the SMS BASICs and the Company Snapshot.

The BASICs are updated monthly and are accessible on the SMS website at http://ai.fmcsa.dot.gov/sms. Contact FMCSA at (877) 254-5365 or https://csa.fmcsa.dot.gov/CSA_Feedback.aspx with SMS questions.

The Company Snapshot is updated daily and accessible on the SAFER website at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx. To review specific records, the general public can access FMCSA’s Portal website at https://portal.fmcsa.dot.gov. Contact FMCSA at (800) 832-5660 with SAFER or Portal questions.

A commercial driver’s PSP report includes five years of FMCSA reportable crashes in which you were involved, and three years of inspection records based on the date of the most recent monthly update.

Visit the FMCSA’s PSP website at http://www.psp.fmcsa.dot.gov to request a copy of your PSP report for a small fee. You will be able to access the downloadable report instantly, and it includes your driver information such as your FMCSA reportable crash and inspection history.

There are numerous reasons why a carrier’s percentile rank increases. Examples include new violations, new inspections, time weight changing, changes in Power Units or Vehicle Miles Travelled, and a change in a safety event group. Specific causes of an increase are not available in DataQs; therefore, the only way to determine the cause of a change is to review your BASICs on the SMS website at http://ai.fmcsa.dot.gov/sms.

Motor carriers should review the "How to improve" section of the Safety Measurement System (SMS) Help Center located at https://ai.fmcsa.dot.gov/SMS/HelpCenter/#FAQs. The site provides tips to help carriers improve their SMS percentile ranks and help drivers avoid crashes and violations.

If you have questions about the SMS Methodology, call the CSA team at (877) 254-5365, or submit a question through the CSA Website at http://csa.fmcsa.dot.gov/CSA_Feedback.aspx.

Federal Motor Carrier Safety Administration (FMCSA) records do not contain written or verbal warnings issued on behalf of the State. Therefore, a "warning" cannot be reviewed through DataQs.

However, inspection records do contain FMCSA violations noted during the inspection, regardless of whether a citation was issued. Inspectors record violations on an inspection to document the inspector’s findings and observations at the time of the inspection. The State exercises its discretion in deciding to add, remove, or edit a violation. As a result, removing a violation from the inspection report would require proof that the violation did not exist, was recorded in error, or listed multiple times. If you believe you have been issued a violation in error, you may request a review of the violation through DataQs by choosing the "Violation is incorrect, listed multiple times, or missing Intermodal Equipment Provider (IEP)/shipper information" option. If the violation resulted in the insurance of a citation and you would like the adjudicated outcome to be amended to the inspection report, select the "Citation associated with violation on an inspection" option.

After a decision is made within DataQs, the data will be updated at various times, depending on the system in question. For example, information is updated in the following systems as follows:

• The Safety Measurement System (SMS) and the Pre-Employment Screening Program (PSP) systems are updated monthly. A snapshot of the data is taken on the third or last Friday of each month. It takes approximately 10 days to process and validate the data. Once validated, the results are uploaded to the SMS and PSP Websites. Please refer to the SMS update table.
• The SAFER Company Snapshot updates daily but has limited information available.
• Motor Carriers with FMCSA Portal access can see more complete record information about their company in the Company Activity section on the Portal’s home page. If the item they are searching for is not recent, they can use "View Full Report" to search for it.

The list below outlines how the citation results impact the use of the associated violation in other FMCSA data systems. While the SMS results and the PSP report will treat and display the violations differently based on the citation result, carriers and enforcement users logging into the Portal or SMS with their account will be able to see all violations listed on an inspection and the associated citation result recorded.

If the violation is appended to reflect…

• Not guilty/dismissed
  1. It will be excluded from the SMS calculations.
  2. It will be excluded from the PSP report.
• Convicted of different charge
  1. The severity weight in the SMS calculations will be set to 1.
  2. It will be indicated as conviction of a different charge on the PSP report.
• Convicted of original charge
  1. It will maintain the same severity weight in the SMS calculations.
  2. It will be included on the PSP report.
• N/A (includes abeyance)
  1. It will maintain the same severity weight in the SMS calculations.
  2. It will be included on the PSP report.

Anyone with an account can enter an RDR into DataQs.

There are two ways to start your request:

• On the DataQs homepage: click the Start a New Request button.
• On My DataQs: under Start a New Request header, select your request category and click the Start Request button.

You will be brought through a series of screens, which may vary slightly based on the type of request you are entering. For example, Crash, Inspection, Investigation, or Audit will require you to search for a record before entering request details.

When the request is loaded into DataQs, an acknowledgement is generated. The request is then forwarded to an organization for research, and email notifications are sent to State and FMCSA-selected individuals within their organizations.

There are several reasons why you may not be able to find your report, please use these tips if you are having trouble finding your report:

• Use limited search terms: Start with just the State and one other search field, the add more if you need to narrow down your results.
• Use the correct State: Make sure you are using the State where the event happened, not the State where you are based.
• Use correct Inspection Report number: If you are entering an Inspection Report, please only use a 10-digit report number. If there is a State abbreviation at the beginning, leave that out.
• Your report may not be in the system yet: If it was recent, your report may not have been added to FMCSA’s system yet. You can continue by choosing "I do not see my report on the list," selecting a report type, and clicking "Next."

The following guidance is intended to clarify the types of vehicles, transportation, and crash characteristics subject to the Federal Motor Carrier Safety Regulation (FMCSR) crash reporting standard. To qualify as a reportable crash, at least one of the following must apply from each qualification below:

Vehicle Qualification

A qualifying vehicle should fall into one of the categories below:

• The vehicle involved in the crash is a motor vehicle having a Gross Vehicle Weight Rating (GVWR) of more than 10,000 pounds or a Gross Combination Weight Rating (GCWR) over 10,000 pounds used on public highways; or
• The vehicle involved in the crash is a motor vehicle designed or used to transport nine or more passengers, including the driver; or
• The vehicle involved in the crash is ANY vehicle transporting Hazardous Materials (HM) in a quantity requiring the display of a HM placard. Note - Officers discovering a vehicle transporting significant quantities of HM without placarding if lacking expertise in this area, should be consulting an officer knowledgeable in Federal Hazardous Materials Regulations in order to determine whether placarding is required.

Crash Severity Qualification

• A fatality: Any person(s) killed in or outside of any vehicle (truck, bus, car, etc.) involved in the crash, or who dies within 30 days of the crash as a result of an injury sustained in the crash; or
• An injury: Any person(s) injured as a result of the crash who immediately receives medical treatment away from the crash scene; or
• A towaway: Any motor vehicle (truck, bus, car, etc.) disabled as a result of the crash and transported away from the scene by a tow truck or other vehicle.

Note: Vehicles that are personally owned and operated and are not used for any type of commercial activity are not included, even if the weight or seating capacity meets the above requirements. This should be distinguished from an otherwise large truck or bus, which is primarily used for business purposes, but sometimes operated for personal use. Personal use of a business vehicle does not exempt the record from collection.

Request types are organized into the following groups:

• Crash/Inspection/Investigation/Audit
• Registration (MCS-150)/Licensing & Insurance/Operating Authority (OP-1, OP2)
• Household Goods (HHG) Complaints
• Drug and Alcohol Clearinghouse Violation Petition

Crash

Crash - Company and/or USDOT Number is listed incorrectly on crash report
By choosing this option, you believe that your company and/or the USDOT Number is listed incorrectly on the crash report.

Crash - Driver name is listed incorrectly on the crash report
By choosing this option, you are a driver and your name is listed incorrectly on the crash report.

Crash is not an FMCSA-reportable crash
By choosing this option, you believe your company or the driver was not involved in a FMCSA reportable crash.

All FMCSA-reported incorrectly on the inspection report
By choosing this option, you believe that your company and/or the USDOT Number is listed incorrectly on the inspection report.

Inspection - Driver name and/or license number is listed incorrectly on the inspection report
By choosing this option, you are a motor carrier, driver, Intermodal Equipment Provider (IEP), or shipper, and you believe your name is listed incorrectly on the inspection report.

Inspection missing from my report
By choosing this option, you believe an inspection record is missing from your carrier or driver record. Before submitting a DataQs request, please check the following:

• The FMCSA Portal is updated nightly and will contain the most recent inspection history.
• The Safety Measurement System (SMS) is updated monthly, does not display Level IV inspections, and by default, displays inspections with violations. To view all inspections, select the option "Relevant Inspections" from the top of the inspection history area.
• Pre-Employment Screening Program (PSP) reports are updated monthly, and do not display citations or conviction data.

For more information on reviewing your safety data, please go to the FAQ topic: "Driver/Carrier Records."

Inspection - Duplicate (same inspection listed multiple times)
By choosing this option, you believe the same inspection is listed more than once on your carrier or driver report.

Note: Sometimes inspections appear to be duplicates in the SMS download file, because each violation is listed on each row.

Inspection report contains incorrect information
By choosing this option, you believe that data on your inspection report is different than the paper version. Example data elements include incorrect inspection level, incorrect location, etc. If this inspection is not your company’s or has an incorrect driver listed, select the "Not mine (motor carrier, driver, IEP or shipper)" RDR option.

If this inspection report contains an incorrect violation, please select the "Violation is incorrect or listed multiple times" RDR option.

DOT Audit/Investigation

There is an error with my Safety Audit results
By choosing this option, you believe there is an error with the display of your safety audit results. Safety Audit means an examination of a motor carrier’s operations to provide educations and technical assistance on safety and the operations requirements of the FMCSRs and applicable HMRs. Critical safety data is gathered. The data is needed to make an assessment of the carrier’s safety performance and basic safety management controls. Safety audits do not result in safety ratings. More specifically, some of the areas for review include: a) driver qualification, b) driver duty status, c) vehicle maintenance, d) accident register, and e) controlled substances and alcohol use and testing requirements. Upon completion of the safety audit, the auditor will review the findings with the new entrant and determine a Pass or Fail status.

There is an error with my Compliance Review results
By choosing this option, you believe there is an error with the display of your compliance review (CR) results. A CR is an onsite examination of motor carrier operations, such as drivers’ Hours-of-Service, maintenance and inspection, driver qualification, commercial driver’s license requirements, financial responsibility, accidents, hazardous materials, and other safety and transportation records to determine whether a motor carrier meets the safety fitness standard.

There is an error with my Onsite Focused, Onsite Comprehensive, or Offsite Investigation results
By choosing this option, you believe that there is an error with a CSA Investigation. A CSA Investigation means an Onsite or Offsite examination of motor carrier operations that may include drivers’ Hours-of-Service, maintenance and inspection, driver qualification, commercial driver’s license requirements, financial responsibility, accidents, hazardous materials, and other safety requirements.

There is an error with a fine as a result of Notice of Claim (NOC) or Notice of Violation (NOV)
By choosing this option, you believe there is an error with the NOC or the NOV that you have received. An NOC issued by the FMCSA asserts a civil penalty for alleged violations of the Federal Motor Carrier Commercial Regulations (FMCCRs), Hazardous Materials Regulations (HMRs), or Federal Motor Carrier Safety Regulations (FMCSRs). In an NOV, FMCSA alleges a violation of the FMCSRs, HMRs, or FMCCRs, and seeks corrective action, rather than payment of a civil penalty at this time.

HHG Complaints

You are notifying FMCSA that the complaint is fraudulent (as in you did not do business with the individual/company)
By choosing this option, you seek to prove that you and the complainant did not do business together.

You are notifying FMCSA that the complaint is identical to one that was previously filed
By choosing this option, you believe that the complaint is identical to one that was previously filed.

Registration/Insurance

FMCSA systems are not displaying my updated MCS-150 information
By choosing this option, you have updated your MCS-150 either online or by mailing in the form found at www.fmcsa.dot.gov, but the FMCSA systems are not displaying the updated information.

Note - The SMS snapshot is updated monthly.

You are having difficulty updating your operating authority (OP-1, OP-2) with FMCSA
By choosing this option, you indicate that you are having difficulty updating your operating authority with FMCSA.

You are having difficulty updating your licensing and insurance (L&I) information with FMCSA
By choosing this option, you indicate having difficulty updating your insurance information with FMCSA.

I am notifying FMCSA that a motor carrier is not registered properly
Motor carriers transporting passengers or cargo in interstate commerce must be registered with FMCSA to obtain a USDOT Number. This includes motor carriers that may be registered with FMCSA and obtained an intrastate USDOT Number. Motor carriers transporting quantities of Hazardous Materials (HM) requiring a safety permit in intrastate commerce must be registered with FMCSA to obtain a USDOT Number.

Select this RDR type to notify FMCSA that a motor carrier is registered improperly. Examples of improperly registered carriers might include those operating as follows:

1. In Interstate commerce without registering for a USDOT Number.
2. In Interstate commerce with an Intrastate USDOT Number.
3. In Intrastate HM requiring a safety permit without registering for a USDOT Number.

Drug & Alcohol Clearinghouse Violation Petition

Challenging the accuracy of information reported to the Drug and Alcohol Clearinghouse
Per § 382.717, petitioners may challenge only the accuracy of information reported to the Drug and Alcohol Clearinghouse. You may not use this petition to challenge the accuracy of test results or refusals.

Violation entered by employer, as a result of traffic citation, did not result in a conviction
Petitioners may request that FMCSA remove an employer’s report of actual knowledge from the Clearinghouse that the driver received a traffic citation for driving a commercial motor vehicle while under the influence of alcohol or controlled substances if the citation did not result in a conviction.

Actual knowledge violation did not comply with reporting requirements
Petitioners may request that FMCSA remove an employer’s report of actual knowledge from the Clearinghouse if that report does not comply with the reporting requirements in § 382.705(b)(5).

This does not include requests for removal of an employer’s report of actual knowledge that the driver received a traffic citation for driving a commercial motor vehicle while under the influence of alcohol or controlled substances if the citation did not result in a conviction. For this, select "Violation entered by employer, as a result of traffic citation, did not result in a conviction."

Refusal to test violation did not comply with reporting requirements
Petitioners may request that FMCSA remove an employer’s report of a Driver’s refusal to take an alcohol test (see § 40.261(a)(1)) or refusal to take a drug test (see § 40.191(a)(1)) from the Clearinghouse if that report does not comply with the reporting requirements in § 382.705(b)(3).

A request for data review is processed by the State agency responsible for the data. If you have further evidence to support your RDR after a decision is made, you may re-open the request. Note that you may only do this once; therefore, it is encouraged you provide sufficient details and documentation when you submit your request.

Crash Report Number
FMCSA’s crash report number format is the State abbreviation (two characters) plus ten alphanumeric characters (ex. OH-xxxxxxxxx). The FMCSA crash report number is found on the carrier’s Safety Measurement System (SMS) results within the Crash Indicator BASIC (Behavior Analysis and Safety Improvement Category), or on the driver’s Pre-Employment Screening Program (PSP) report in the "Crash Details" section.

The State assigns the crash report number on the State’s Police Accident Report (PAR); the location of the number on the form may vary for each State. The report number on the PAR may be different than the one FMCSA assigned; however, both numbers are helpful to research the crash. When searching for a record within DataQs, the FMCSA report number should be used.

Inspection Report Number
The inspection report number can be found in the upper-right corner of the inspection report. It is typically a ten-digit number, but some States may use twelve digits beginning with the State abbreviation. Do NOT input the State abbreviation into the DataQs report number field, if it is twelve characters. The inspection report number may also be found on the carrier’s SMS results or on the driver’s PSP report (see websites above).

Note: The inspection report number is NOT the citation number.

A citation that has been contested through due process in a State, local or administrative tribunal, regardless of whether the action is resolved by a judge or prosecutor or as part of a plea agreement.

Any attachments to your request are considered supporting documents. It is vitally important to provide detailed information that pertains to the carrier, driver, vehicle, or event data in the Motor Carrier Management Information System (MCMIS) that is being disputed in the request. This additional information may be uploaded during or after the submission process. Additionally, they may be faxed in after submission. Supporting documents may differ from request to requests, but some common examples include:

• State inspection reports
• State crash reports
• Shipping papers
• Lease agreements

Supporting documentation can be faxed into DataQs or electronic files can be uploaded directly into the system. Documents may be uploaded while entering the request or later. To help expedite the review process, FMCSA encourages you to submit documentation as soon as possible.

When you select the Correspondence tab on the request details page, instructions for faxing or uploading documentation are displayed.

Fax Supporting Documentation
Faxed documents are sent to a fax number (617) 494-2892) dedicated to DataQs. After the fax is sent, the supporting documentation will be available for review through DataQs. You can review the list of documents on the Correspondence tab on the request details page under "Document List."

Uploading Supporting Documentation
You can upload documentation in the Correspondence tab of the request details page. Under Add Response/Documentation click Check box to add document(s). Follow the instructions under Add Documentation to add all desired documents.

The request table and search feature under Monitor an Existing Request on My DataQs is a tool to manage and track requests. You can search by Request ID Number or Status in Basic Search. If you want to use more specific information to narrow your search, you can use Advanced Search. From your search results in the table, you can view details of a request by clicking on the Request ID Number.

There are two search options under Monitor an Existing Request in My DataQs.

Basic Search

Basic Search allows you to search by:

• Request ID Number (search field)
• Request Status (drop down)

Either enter your Request ID Number or select the Request Status and click Search.

Advanced Search

Advanced Search allows you to search by:

• Request ID Number
• Request Type
• Status
• Assigned to
• Event State
• Report Number
• USDOT#
• Company/Carrier Name
• Entered By
• Explanation Description
• Date Range

Enter the fields you want to search by then click Search.
If there is a search you apply often, you can save your search as the default by clicking Set Default Search.

• Log in to your account and go to My DataQs.
• Locate your request in the table under Monitor an Existing Request.
• Click on the Request ID Number.

On the request details page, click the Correspondence tab.

• Add your response and check the box next to "Check box to add document(s)."
• Upload your required documents using the instructions on the screen.
  • For Crash Preventability Determination Program requests, a Police Accident Report (PAR) is required. In the Select Document Type dropdown, make sure you select PAR before you hit upload.
  • For Drug and Alcohol Clearinghouse petitions, you must upload documentation to support your claim that information recorded in your Clearinghouse record is inaccurate.
• Click Submit. Your request has now been submitted to the appropriate agency and is no longer a draft.

State DataQs analysts review and respond to most requests. Administrative-level users, who are FMCSA employees and FMCSA Service Center and Division staff members, may also respond to a request. When entering a request into DataQs, the user selects a request type and identifies the State where the event occurred. The system automatically notifies the appropriate State agency of the request.

If the request was assigned to the wrong agency, State and FMCSA users may forward it to another agency registered in the system. For example, if a carrier mistakenly enters its State of domicile instead of the State where the crash or roadside inspection occurred, the request will be incorrectly routed to the wrong agency. The system allows the analyst to forward the request to the appropriate agency that reported the data into MCMIS.

Drug and Alcohol Clearinghouse and Crash Preventability Determination Program requests are reviewed by FMCSA teams trained specifically for those reviews.

All requests for data review should be reviewed in a timely fashion - FMCSA's goal is for a response time within 10 business days. Please note that the Crash Preventability Determination Program and Clearinghouse petitions are not subject to this goal, and instead have set their own timeline per their respective programs.

The following information is available in the Monitor an Existing Request table on My DataQs:

• ID Number - A unique DataQs-assigned identifier.
• Date entered - The date the request was entered in DataQs.
• Status - Current status of the request
  • New - The request was entered into the system. FMCSA/State agency has not yet viewed the request.
  • Open - In Review - FMCSA/State agency has viewed the request and is reviewing it.
  • Open - Pending Requestor Response - FMCSA/State agency has reviewed the request and the requestor must provide additional information. The requestor may have up to 60 calendar days to respond.
  • Open - Pending Agency Review - The requestor provided additional information and the request is awaiting further review.
  • Forwarded to Another Office for Resolution - FMCSA/State agency has reviewed the request and requires assistance from another office, or the request belongs to another office.
  • Open - Pending Officer Comments - FMCSA/State agency has reviewed the request and forwarded it to the officer for additional information.
  • Open - Pending Local Agency Comments - FMCSA/State agency has reviewed the request and forwarded it to the local agency for additional information.
  • Open - Pending Court/Administrative Comments - FMCSA/State agency has reviewed the request but is awaiting the court review by the requester and/or administrative review by the State to assist in the determination.
  • Closed - No Data Correction Made - The request has been closed and the data will not be corrected.
  • Closed - Data Correction Made - The request has been closed and the data will be corrected.
  • Closed - Citation Results Entered - The request has been closed and the violation will be appended to reflect the outcome of the citation.
  • Closed - Report Not Sent - The request has been closed, but the requested inspection report was not sent.
  • Closed - Report Sent - The request has been closed and the agency sent the report. The agency may have faxed or uploaded the report to DataQs or it may have sent the report directly via email or postal mail.
  • Closed - No Requestor Response - The request was closed because the requestor did not respond.
• Type - The type of request entered.
• Last Updated - Date of the last update for the request. If this column is blank, the request was entered into the system and no responses or documentation have been added.
• Event Date - The date that the event (i.e., crash, inspection, safety audit, etc.) occurred.
• Event State - The State that the event (i.e., crash, inspection, safety audit, etc.) occurred.
• Report Number - The report number entered when submitting the request.
• Entered By - Full name of the user who entered the request.
• Company Name - Identifies the motor carrier or company references.
• USDOT# - The motor carrier's USDOT# registration number.
• Assigned Agency - The name of the organization to which the current request is assigned. The name can be the initial organization to which DataQs forwarded the request, or another organization to which a State user forwarded it to.
• Expedited - Whether or not the request was expedited.
• Report Number - The report number the requestor entered when submitting the request.
• Documents - A Yes or No will be displayed. If "Yes" (documents are available), the "Yes" will link to the list of documentation.

• Crash Scenario - The crash scenario that the request was submitted and/or eligible under.
• Determination - The determination made (for closed requests).

To customize the list of requests under Monitor an Existing Request, use the "Customize Table" button at the top of the table.

All available column titles are listed with the default columns pre-selected. Check the box next to each category you want to appear. You can only select 7 categories at a time. To save your column preferences, click Save Changes. Click default settings to return to the default selection.

There are several reasons why you may not be able to find your request. Use these tips if you are having trouble finding your request in the Monitoring area on the My DataQs page:

• Check for typos: Depending on if you used Basic or Advanced Search, check that the search fields you entered do not have any types (e.g., make sure you typed in the request ID number correctly)
• Use limited search terms: Start with just one or two search fields, then add more if you need to narrow down your results.
• Make sure you are using the same account: Make sure the account you are logged into is the one you used to submit your request. Accounts are separate, even if they have the same emails and names associated with them.
• Clear your saved search: Advanced search criteria may be restricting what you can see. Clear it by clicking Advanced Search, then click Clear Search, then click Save Search, and finally click Search. The results should now show all available requests.

Inquiries related to a specific request, such as questions about a response from an agency, should be directed toward the responding agency. Their contact information can be found on the detailed view of the request.

Inquiries related to the Crash Preventability Determination Program can be directed to the FMCSA Crash Preventability Determination Program team at Crash.Preventability@dot.gov.

Inquiries related to the Drug and Alcohol Clearinghouse Program can be directed to the FMCSA Drug and Alcohol Clearinghouse team at Clearinghouse@dot.gov or (844) 955-0207. You can also submit a contact form on the Drug and Alcohol Clearinghouse website at https://clearinghouse.fmcsa.dot.gov/Contact.

The DataQs Analyst Guide (Version 2), Appendix ll, describes the tools available to assist DataQs analysts. The User Guide and Manual is in the Help Center of the DataQs Website.