Requests types are organized into the following groups:
- Crash Event
- Inspection Event
- DOT Audit/Investigation
- Household Goods (HHG) Complaints
Crash – Assigned to Wrong Carrier or Crash – Assigned to Wrong Driver
By choosing this option, you believe that your company and/or the U.S. DOT Number is listed incorrectly on the crash report; or you are a driver and your name is listed incorrectly on the crash report.
Crash – Not Reportable
By choosing this option, you believe your company or the driver was not involved in a Federal Motor Carrier Safety Administration (FMCSA) reportable crash.
All FMCSA-reportable crashes, without any determination of responsibility, are included in the carrier profile and used in the Safety Measurement System (SMS).
For the FMCSA's crash reportability criteria, see the FAQ “What are the Federal Motor Carrier's Safety Administration's (FMCSA's) criteria to determine crash reportability?”
Crash – Not Preventable
By choosing this option, you believe the crash should not be listed on your carrier or driver report because you could not prevent it. FMCSA carrier and driver reports display all crash involvements that meet the FMCSA-reportable crash criteria, without any determination of responsibility.
If you still choose to submit an RDR, you may provide information that will be collected for counting purposes only – your request will NOT be upheld and will be automatically closed. The crash will remain on your carrier or driver record.
Crash – Duplicate Record
By choosing this option, you believe the same crash is listed more than once on your carrier or driver report.
Note – Sometimes crashes appear to be duplicates. However, once a crash scene has stabilized, another crash event may occur and FMCSA would consider that event a separate incident. The FMCSA system is vehicle-based, not event-based; therefore, another possibility is that the crash includes multiple vehicles operating under your authority at the time of the event.
Crash – Missing Record
By choosing this option, you believe a crash record is missing from your carrier or driver record and it meets the FMCSA-reportable crash criteria.
Crash – Incorrect Information
By choosing this option, you believe the data on your crash report is different than the information on the Police Accident Report (PAR). Example data elements include, for example, incorrect fatality counts, injury counts, and vehicle information.
Inspection – Report Request
By choosing this option, you wish to request ONLY a copy of an inspection report.
Carriers can view inspection details online at the following websites:
Inspection – Incorrect Violation
By choosing this option, you believe that the violation is incorrect as listed in the FMCSA systems or listed multiple times in error. Inspection reports include violations at the time of the inspection, which carriers or drivers are then responsible to fix. A fixed violation is not the same as an incorrect violation and will remain on the record.
Note – Violation codes are updated in FMCSA systems to support the agency's program. To ensure uniform implementation, these changes are not applied retroactively and DataQs requests prior to implementation will not be upheld.
Inspection – Assigned to Wrong Carrier or Inspection – Assigned to Wrong Driver
By choosing this option, you believe that your company and/or the U.S. DOT Number is listed incorrectly on the inspection report, or you are a motor carrier, driver, Intermodal Equipment Provider (IEP), or shipper, and your name is listed incorrectly on the inspection report.
Inspection – Missing Record
By choosing this option, you believe an inspection record is missing from your carrier or driver record. Before submitting a DataQs request, please check the following:
- The FMCSA Portal is updated nightly and will contain the most recent inspection history.
- The Safety Measurement System (SMS) is updated monthly, does not display Level IV inspections, and by default, displays inspections with violations. To view all inspections, select the option “Relevant Inspections” from the top of the inspection history area.
- Pre-Employment Screening Program (PSP) reports are updated monthly, and do not display citations or conviction data.
For more information on reviewing your safety data, please go to the FAQ topic: “Review Your Safety Data.”
Inspection – Duplicate Record
By choosing this option, you believe the same inspection is listed more than once on your carrier or driver report.
Note – Sometimes inspections appear to be duplicates in the SMS download file, because each violation is listed on each row.
Inspection – Incorrect Information
By choosing this option, you believe that data on your inspection report is different than the paper version. Example data elements include: incorrect inspection level, incorrect location, etc.
If this inspection is not your company's or has an incorrect driver listed, select the “Not mine (motor carrier, driver, IEP or shipper)” RDR option.
If this inspection report contains an incorrect violation, please select the “Violation is incorrect or listed multiple times” RDR option.
HHG – Fraudulent Complaint
By choosing this option, you seek to prove that you and the complainant did not do business together.
HHG – Duplicate Complaint
By choosing this option, you believe that the complaint is identical to one that was previously filed.
By choosing this option, you believe there is an error with the display of your safety audit results. Safety Audit means an examination of a motor carrier’s operations to provide educations and technical assistance on safety and the operations requirements of the FMCSRs and applicable HMRs. Critical safety data is gathered. The data is needed to make an assessment of the carrier’s safety performance and basic safety management controls. Safety audits do not result in safety ratings.
More specifically, some of the areas for review include: a) driver qualification, b) driver duty status, c) vehicle maintenance, d) accident register, and e) controlled substances and alcohol use and testing requirements. Upon completion of the safety audit, the auditor will review the findings with the new entrant and determine a Pass or Fail status.
By choosing this option, you believe there is an error with the display of your compliance review (CR) results. A CR is an onsite examination of motor carrier operations, such as drivers' Hours-of-Service, maintenance and inspection, driver qualification, commercial driver's license requirements, financial responsibility, accidents, hazardous materials, and other safety and transportation records to determine whether a motor carrier meets the safety fitness standard.
Compliance, Safety, Accountability (CSA) Investigation
By choosing this option, you believe that there is an error with a CSA Investigation. A CSA Investigation means an Onsite or Offsite examination of motor carrier operations that may include drivers' Hours-of-Service, maintenance and inspection, driver qualification, commercial driver's license requirements, financial responsibility, accidents, hazardous materials, and other safety requirements.
Fine as a Result of Notice of Claim (NOC) or Notice of Violation (NOV)
By choosing this option, you believe there is an error with the NOC or the NOV that you have received. An NOC issued by the FMCSA asserts a civil penalty for alleged violations of the Federal Motor Carrier Commercial Regulations (FMCCRs), Hazardous Materials Regulations (HMRs), or Federal Motor Carrier Safety Regulations (FMCSRs). In an NOV, FMCSA alleges a violation of the FMCSRs, HMRs, or FMCCRs, and seeks corrective action, rather than payment of a civil penalty at this time.
MCS-150 Carrier Registration
By choosing this option, you have updated your MCS-150 either online or by mailing in the form found at www.fmcsa.dot.gov, but the FMCSA systems are not displaying the updated information.
Note – The SMS snapshot is updated monthly.
By choosing this option, you indicate that you are having difficulty updating your operating authority with FMCSA.
Licensing & Insurance (L&I) Information
By choosing this option, you indicate having difficulty updating your insurance information with FMCSA.
Motor Carrier – Not Registered or Improperly Registered
Motor carriers transporting passengers or cargo in interstate commerce must be registered with FMCSA to obtain a U.S. DOT Number. This includes motor carriers that may be registered with FMCSA and obtained an intrastate U.S. DOT Number. Motor carriers transporting quantities of Hazardous Materials (HM) requiring a safety permit in intrastate commerce must be registered with FMCSA to obtain a U.S. DOT Number.
Select this RDR type to notify FMCSA that a motor carrier is registered improperly. Examples of improperly registered carriers might include those operating as follows:
- In Interstate commerce without registering for a U.S. DOT Number.
- In Interstate commerce with an Intrastate U.S. DOT Number.
- In Intrastate HM requiring a safety permit without registering for a U.S. DOT Number.
The RDR will forward the improperly registered carrier information to the carrier's domicile FMCSA Division Office for further review and possible inclusion in the New Entrant Program.