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Contact Us

Thank you for visiting the DataQs Website. We have a Frequently Asked Questions (FAQs) area on the Website. If you are unable to find the answer to your question, you may contact us for assistance in one of two ways:

Attention Motor Carriers

The U.S. DOT Number Personal Identification Number (PIN) (NOT a Docket Number PIN) issued by the Federal Motor Carrier Safety Administration (FMCSA) is NOT required for registering a motor carrier account. However, the PIN is used to validate the account and may be entered at any time. For further details, visit this FAQ. For assistance with PIN issues, call FMCSA Technical Support at (800) 832-5660 during normal business hours (select option 1, then option 2).

1 By Phone

To follow up with a current request or response

Call the agency responsible for the request or add a response within the system. For the agency’s phone number, click on the Details button for the request and then move your mouse pointer over the phone icon located next to the “assigned to agency” label. If a response was added to the request, then a phone number may be listed with the response at the bottom of the page.

For your local FMCSA Division Office

Visit the Field Office Phone List, scroll down the page, and then select your State of domicile to find your State's phone number.

For assistance with your motor carrier PIN

Call the FMCSA Technical Support hotline during normal business hours (select option 1, then option 2). The FMCSA-issued U.S. DOT Number (PIN) (NOT a Docket Number PIN) is NOT required for registering a motor carrier account. However, the PIN is used to validate the account and may be entered at any time. For further details, please visit this FAQ.

FMCSA Technical Support
(800) 832-5660

For assistance with the DataQs Website

Call the technical support hotline or fill out the form below. When leaving a message, include your name, DOT Number if applicable, a detailed question, and a phone number where you can be reached.

DataQs Technical Support
(877) 688-2984

2 By Email

Use the form below to submit any comments, questions, or suggestions you have about the DataQs Website. A DataQs team member will follow up with you directly to address your needs.

NOTE: Please refrain from leaving a voicemail for the DataQs Technical Support team and sending in feedback through the DataQs Website with the same inquiry. All feedback goes to the same team for response.

Let us know your suggestions, comments and concerns by filling out the form below.